Privacy Policy

Effective date: January 1, 2026

Overview

Lushridge Knitworks respects your privacy. We collect the minimum data necessary to provide knitting courses and support. This policy explains what we collect, why, and how you can exercise your rights.

Data we collect

• Account data: name, email, and password hash when you create an account.
• Purchase data: course selections, payment confirmations (processed by our payment provider; we do not store full card details).
• Usage data: pages viewed and basic device information for reliability and improvement.
• Support data: messages you send via our contact form.

Cookies

We use strictly necessary cookies for session management and preference cookies for theme and cookie consent. Analytics, if used, is configured with IP masking and no cross-site tracking.

How we use data

• Provide and personalize courses.
• Process orders and deliver receipts.
• Offer support and address issues.
• Improve content quality and platform stability.

Lawful bases

We process data based on contract (to provide purchased courses), consent (for optional communications), and legitimate interest (to secure our services and prevent abuse).

Retention

We retain account and purchase records for as long as you have an account and as required by law. Support messages are kept for up to 24 months unless you request earlier deletion.

Sharing

We share data with service providers who help us run the platform (hosting, payments, email). They act under contracts and cannot use your data for their own purposes.

International transfers

When data moves across borders, we use standard contractual clauses or equivalent safeguards.

Your rights

• Access, correct, or delete your personal data.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Portability of data you provided to us.

Security

We apply encryption in transit, role-based access, and periodic reviews. No method is perfect, but we aim for pragmatic, high standards.

Children

Our services are for users 16 and older. If we learn a child has provided data, we will delete it.

Contact

Questions about this policy can be sent to our contact page or [email protected]. Phone: +1 (415) 555-0143.

Updates

We may update this policy to reflect legal or operational changes. We will post updates here and adjust the effective date.